1. About our service

MG COMPANY DAYA LTD

Registration number: 16707902

Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

HistoryCar.co.uk provides digital vehicle history reports delivered instantly upon purchase. Our service operates on a subscription model, granting access to vehicle history checks during the subscription period.

2. Digital content and your rights

As our reports are digital content delivered instantly, please be aware that under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the right to cancel a purchase of digital content is lost once the content has been accessed or downloaded, provided you gave your prior consent at the time of purchase.

When you subscribe and generate a report, you explicitly consent to the immediate provision of digital content and acknowledge that your right of withdrawal is waived for that report.

3. Our satisfaction guarantee

Your satisfaction is our priority. Despite the digital nature of our product, we offer refunds in the following cases:

✓No data found: If our system is unable to retrieve any usable vehicle history data for your query, you are entitled to a full refund.
✓Technical error: If a technical issue prevented the report from being generated or delivered correctly.
✓Dissatisfaction: If the report does not meet your reasonable expectations in terms of content or quality.

4. How to request a refund

To request a refund, please email us at:

contact@historycar.co.uk

Please include the following information in your request:

Your order number or the email address used at purchase
The reason for your refund request
The date of purchase

5. Refund timeline

Once your refund request is approved, the refund will be processed to your original payment method within 5 to 10 business days. The exact timing depends on your bank or card issuer.

We will notify you by email once the refund has been initiated.

6. Subscription cancellations

You may cancel your subscription at any time from your account page or by contacting us.

Cancellation takes effect at the end of the current billing period.
You will retain access to the service until the end of the period you have already paid for.
No refunds are issued for partial billing periods.
No further charges will be made after cancellation.

7. Contact us

If you have any questions about our refund policy, please contact us: